My Tickets
TKT-002
TKT-002
Medium
WiFi not working in Main Library 3rd floor
4
Resolved
5
Closed
Conversation
GM
Dr. Grace Mutasa
Faculty
21 Mar, 14:00
The WiFi access point on the 3rd floor of the Main Library appears to be offline. Students in my research group cannot access online resources.
NT
Network Team
Support Agent
21 Mar, 15:30
We have identified the faulty access point (AP-LIB-3F-02). A replacement unit has been ordered and will be installed tomorrow morning.
Details
Category
Network
Priority
Medium
Status
In Progress
Created
2026-03-21
Last Updated
2026-03-22
Assigned To
NT
Network Team
Support Agent