Support

JC

Support Tickets

2

Open

2

In Progress

4.2h

Avg Response

92%

Satisfaction

ID Subject Priority Status Actions
TKT-001
Cannot access course registration portal
I keep getting 'Access Denied' when trying to register for courses. My student ID is R2012345A and I am in 3rd year Computer Science.
High Open View
TKT-002
WiFi not working in Main Library 3rd floor
The WiFi access point on the 3rd floor of the Main Library appears to be offline. Students in my research group cannot access online resources.
Medium In Progress View
TKT-003
Room booking system shows wrong availability
Science Block A Room 204 is showing as available but it is under renovation until April 15.
Low Resolved View
TKT-004
Request for new building floor plan upload
The new Arts Building extension (Block C) is not yet on the map. Could you add the floor plans? Many first-year students are having trouble finding rooms there.
Low Open View
TKT-005
Lecture schedule sync issue with Google Calendar
My lecture schedule is not syncing correctly with Google Calendar. Thursday lectures appear on Wednesday.
Medium Closed View
TKT-006
Cannot upload inspection photos from mobile
When I try to upload inspection photos from my phone (Samsung A54, Android 14), the app crashes after selecting more than 3 photos.
High In Progress View